ChatProperty property management CRM

The only residential property management system you need that tracks and segments residents based on feedback, household mix and facility usage, and provides resident relationship management and support

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Smart Property Tech 36

Powerful CRM for managing
residents’ booking history, feedback cases and activities participation.

Residents have different inquiry channels and their own preferred communication methods. To maximize the collection of resident preferences, you need to establish a direct and centralized channel to collect all resident inquiries.

Main Features :

  • Mobile App / Web App
  • Unique digital resident card identification
  • Centralized enquiry in 1 channel to collect the data
  • Comprehensive residents living journey data in estate

Create Cases for feedback And compliment employee form to enhance property management services

A good complaint mechanism is conducive for residents to express their opinions to the property management company for improvements. Through the digital resident card, they can write down their suggestions or praise property managers in the app, allowing the property management company to improve services and recognize outstanding employees.

Main Features :

  • Create cases based on residents’ suggestions
  • Case management
  • Case status follow-up action updates
  • Collect resident suggestions and feedback data for further analysis
Digital property form application
Smart Property Tech 38

Provide Value-added property management services by AI analysis

Provide professional and high-quality property management services to increase contract renewal rates. By our ChatProperty AI engine, the entire journey of residents in a community is collected and provides data results to help and inspire property management companies in facilities and services improvement.

Main Features :

  • Clubhouse facilities usage collection
  • Collection of venue reservation usage
  • Feedback data summary category
  • Data analysis

Build long-term And
loyalty relationships with residents

In the long run, maintaining loyal relationships with residents is a key value for property management companies to continue to provide property management services. ChatProperty CRM provides collection and analysis filtering that enable property management companies to deliver additional property services and community activities to targeted residents to increase cohesion.

Main Features :

  • Resident profile custom tag
  • Resident feedback history analysis
  • Property management service quality questionnaire
  • Tracking & Reporting
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About ChatProperty
Contact Us

Email :
enquiry@chatproperty.com.hk

Phone Number / WhatsApp :
+852-97503799

Address :
Unit 01 - 03 & 05 - 06, 25/F, CDW Building,
388 Castle Peak Road, Tsuen Wan, New Territories

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