ChatProperty property management CRM

The only residential property management system you need that tracks and segments residents based on feedback, household mix and facility usage, and provides resident relationship management and support

Powerful CRM for managing
residents’ booking history, feedback cases and activities participation.

Residents have different inquiry channels and their own preferred communication methods. To maximize the collection of resident preferences, you need to establish a direct and centralized channel to collect all resident inquiries.

Main Features :

Mobile App / Web App

Unique digital resident card identification

Centralized enquiry in 1 channel to collect the data

Comprehensive residents living journey data in estate

Create Cases for feedback And compliment employee form to enhance property management services

A good complaint mechanism is conducive for residents to express their opinions to the property management company for improvements. Through the digital resident card, they can write down their suggestions or praise property managers in the app, allowing the property management company to improve services and recognize outstanding employees.

Main Features :

Create cases based on residents’ suggestions

Case management

Case status follow-up action updates

Collect resident suggestions and feedback data for further analysis

Provide Value-added property management services by AI analysis

Provide professional and high-quality property management services to increase contract renewal rates. By our ChatProperty AI engine, the entire journey of residents in a community is collected and provides data results to help and inspire property management companies in facilities and services improvement.

Main Features :

Clubhouse facilities usage collection

Collection of venue reservation usage

Feedback data summary category

Data analysis

Build long-term And
loyalty relationships with residents

In the long run, maintaining loyal relationships with residents is a key value for property management companies to continue to provide property management services. ChatProperty CRM provides collection and analysis filtering that enable property management companies to deliver additional property services and community activities to targeted residents to increase cohesion.